Assist-365: The Travel Insurance Company That Answers 24 Hours a Day
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Assist-365 is a travel insurance and assistance company that sells international travel medical insurance to tourists, students, remote workers, digital nomads, and expats. Its core service is 24-hour medical assistance for illness or accidents, backed by a provider network in more than 200 countries.
Unlike a traditional policy that only reimburses you after the fact, Assist-365 works like a real-time assistance hub: it coordinates medical care, authorizes treatment, and in most cases pays the provider directly, so you don't have to front large sums of money out of pocket.
It has a strong footprint across Latin America (Argentina, Mexico, Colombia, Chile, and more) alongside international operations, and it's a common choice for travelers who need proof of insurance for a visa, a Working Holiday program, or simply want to travel knowing real medical assistance is a phone call away, not just a PDF sitting in their inbox.
Who runs Assist-365?
Assist-365 is an insurer that specializes in travel assistance, built around resolving medical emergencies and travel mishaps quickly. Its model combines insurance coverage with 24-hour operational assistance, a level of immediacy not every travel insurance company offers.
What kind of assistance does it provide?
- 24-hour medical assistance for illness or accident: consultations, treatment, and hospitalization.
- Unlimited online doctor visits and teletherapy.
- Medical and funeral repatriation, plus medical evacuation when needed.
- Lost baggage coverage.
- COVID-19 coverage included on every plan.
- Optional coverage for electronics (Tech Protection).
Which countries does it cover?
Assist-365 runs a network of medical providers in more than 200 countries, which means you can typically get care in most popular tourist and business destinations. Its certificates are also accepted by consulates and embassies as proof of insurance for Working Holiday visas, among others.
Who is Assist-365 best for?
- Tourists traveling for short or long stays.
- Exchange students and academic program participants abroad.
- Digital nomads and long-term travelers.
- Expats and Working Holiday visa holders.
- Retirees who travel (an age surcharge applies from age 75, with the exact amount confirmed when you get a quote).
A fully digital model
Every step of the relationship with Assist-365 — from purchase to handling an emergency — can be managed through WhatsApp or its app, with no physical offices or in-person paperwork required. That speeds up both the initial quote and the response you get during a trip.
Get a quote in minutes with Assist-365 and apply your discount.
Frequently Asked Questions
Is Assist-365 an insurer or an assistance company?
Both: it operates as a travel insurer and also provides 24-hour operational assistance (medical coordination) directly to the traveler.
What countries does Assist-365 operate in?
Assist-365 operates internationally in more than 200 countries, with a strong presence in Latin America, and also serves travelers from North America, Europe, and other regions.
Can an Assist-365 certificate be used for a visa application?
Yes, its certificates are accepted by consulates and embassies as proof of insurance, for example for Working Holiday visas.
Do I have to pay out of pocket during a medical emergency?
In most cases, no: Assist-365 pays the medical provider directly, so the traveler doesn't have to front the money.
Is Assist-365 only for short trips?
No. Alongside short-trip plans, it offers long-stay and Working Holiday lines such as Global Backpacker, Safe Exchange, and World Explorer.
