Frequently Asked Questions About Assist-365
Use the instant discount code MEDALLOADV2023
Here we've gathered the most common questions about Assist-365, from exactly what it covers to how to apply a discount code when you get a quote. If your question isn't on this list, check the coverage, plans, or how-to-buy pages for more detail.
As always, the exact amounts and terms in each answer depend on the plan, the traveler's age, and the destination country, and should be confirmed directly when you get a quote.
On coverage and plans
Assist-365 covers 24-hour medical assistance, COVID-19, baggage, repatriation, and, optionally, Tech Protection. Its plans range from entry-level lines (World Cover, Safe Travel) to high-coverage lines (Elite Cover, Million Cover) and long-stay lines (Global Backpacker, Safe Exchange, World Explorer).
On purchase and payment
Purchases can be completed fully online, and you can apply a discount code like MEDALLOADV2023 when you get a quote for a better price on your chosen policy.
On assistance during your trip
During an emergency, the first step is always to contact Assist-365's assistance center before spending any money, whether through WhatsApp, the app, or a phone line, so they can coordinate care and, in most cases, pay the provider directly.
Get a quote in minutes with Assist-365 and apply your discount.
Frequently Asked Questions
Does Assist-365 cover COVID-19?
Yes, COVID-19 coverage (hospitalization and treatment) is included on every plan.
Is there a maximum age to buy Assist-365 travel insurance?
There's no stated age cap, but an age surcharge applies from age 75, with the exact amount confirmed when you get a quote.
Does it cover pre-existing conditions?
Yes, up to an approximate sub-limit of USD 40,000 to USD 50,000, as long as they're declared at the time of purchase.
Which countries does Assist-365's network cover?
It has a network of medical providers in more than 200 countries around the world.
How do I apply a discount code when getting a quote?
You enter it in the promo code field during the quoting process, before completing your purchase.
Does Assist-365 have plans for exchange students?
Yes, the Safe Exchange line is built specifically for academic exchange students.
